VMware Process for obtaining Internal Use Licenses from March, 2021

 

General Information:

·        Greetings, if you need licenses for Internal use, there are two programs to be aware of as an alternative to licenses previously furnished on BuildWeb
that are approved by Legal and Compliance:

 

1. For Internal licenses for individual use, I suggest that you apply for a set of individual licenses through the VMware Employee License program (vELP)
   portal at https://velp.eng.vmware.com, that provides a set of over 40 uniquely assigned licenses for allowed internal uses, as explained on the Portal.
   Over 2,100 employees already participate and have been assigned over 95,000 unique licenses.

 

2. For Internal licenses for individual use that are not in the package that vELP Participants receive, or need special entitlements, you can apply for
   Internal Use licenses through an application process. This same application process is followed if you need long-expiration licenses, such as for PM/PMM
   or GSS Labs, or Permanent licenses for our Production Systems.

 

·        To apply for an Internal use license for cases where the vELP Licenses are not appropriate for the reasons cited above, you:

 

1. Fill out the form downloaded from https://onevmw.sharepoint.com/teams/WWSSO-License-Management-Info/Shared%20Documents/Forms/AllItems.aspx
   The latest available License SKU guidance is always at
   https://onevmw.sharepoint.com/teams/WWSSO-License-Management-Info/SitePages/WWSSO-License-Management-Guide.aspx

 

2. Obtain your Manager’s approval

 

3. Email both the form and your manager’s approval to wwbo-license-management@vmware.com ^✉

There is no charge to your BU/Cost Center to participate in the vELP program or to request Internal use licenses.

 

Thank you,

Bob Slovick

Senior Program Manager - License Management

Worldwide Sales Strategy & Operations WWSSO - License Management (he/him/his)

VMware Inc - slovick@vmware.com Home Office-Colorado USA MDT/UTC -6 AD0HI

VCP #489 VCP 2-4 VCP-DCV 5-6

---

VMware Social Internal Evaluation License Support Space: https://social.vmware.com/spaces/18438/feed

The latest available License SKU guidance is always at https://onevmw.sharepoint.com/teams/WWSSO-License-Management-Info/SitePages/WWSSO-License-Management-Guide.aspx

The latest available License Request form is always at https://onevmw.sharepoint.com/teams/WWSSO-License-Management-Info/Shared%20Documents/Forms/AllItems.aspx

To escalate a request, please forward the case information and the reasons for the escalation to license-management-escalations@vmware.com

If you have a confidential license request, or information about licensing of a confidential nature, please email it to WWBO-License-Management-Confidential-Requests@vmware.com

VMware Employee License Program 

#489 VCP 2-4 VCP-DCV 5-6

 

 

TAM request for Escalation SR

Escalation request must be send to

• GS-TS-CRK-REM <GS-TS-CRK-REM@VMWARE.COM>
• GS-TS-AMER-REM <gs-ts-amer-rem@vmware.com>
• Technical Support Engineer (TSE) owning SR
• Manager of TSE
• Manager of TAM

EMAIL TEMPLATE 

Email Subject Line: Account Name/ SR Number/ Situation
Example: ABC Bank/ 1234567/ VC Down P1
Email Body:
VMware SR Number:
EA Name:
Product Name:
Customer Temperature:
Support Entitlement:
Issue Description/ Issue summary:
Escalation Justification/ Business impact (Example: Production Down situation/ Deal Pending/ Executive Visibility/ Critical Timeline or Deadline/ Any other important information):
Customer ask/ requested action:

Email should looks like following example ... 

Hello REM teams,

I work as TAM for Ceske Radiokomunikace and I’m in touch with TSE (Danijel).

We need traction on this PR 2742319 from Engineering team.

[SR#] 21207723903

[SR Severity]: P1 

[PR#] 2742319

[PR Priority]: P0

[SR Open Date]: 3/24/2021 5:59 AM CET

 

[PR/JIRA Open Date]: 2021-03-25 04:48:13 Pacific 

[Customer Account Name] Czech Radiocomunications

 

[Entitlement]: Production Support Agreement

[Product Name]: vSphere with Kubernetis 

[Product Version]: vCenter version 7.0U2 with NSX-T 3.1.1

[Environment Type]: Production

[Production down?]: No but new deployments impacted 

 

[Brief description of the issue / customer background]:
The customer is the biggest Cloud Service Provider here in Czechia offering also CaaS with VMware vSphere Tanzu.

His end users creating TKG guests clusters via vCloud Director are impacted.

It was identified that it is not the vCloud Director problem but vSphere with Tanzu problem.  

The problem is with creating new clusters directly in vcenter via kubectl.

Some TKG clusters are deployed successfully, but some deployments fail.

[Business Justification and Impact]: It has a business visibility and impacting cloud provider significantly. It is negatively impacting growth of CaaS service and also the brand name of VMware Tanzu (Kubernetes) product.

 

[Has EE Reviewed?]: yes

[Manager & Sr. Manager]: 

GSS Org - Kevin Garland, Donal Hosey EMEA

TAM Org - David Ginzberg, Amanda Hill EMEA

Thank you
David

-- 

David Pasek, VMware - Staff TAM (Technical Account Manager)

Email: dpasek@vmware.com Mobile: +420 602 525 736

Zoom Personal Meeting Room: https://VMware.zoom.us/my/dpasek Password: 344040

Personal blog: http://vcdx200.com

 

Customer Experience is very important to us.

Please forward any feedback about myself to my manager David Ginzberg (dginzberg@vmware.com)

 

 

Install NGINX on FreeBSD + Letsencrypt SSL Certificates

OS Update

freebsd-update fetch

freebsd-update install

Package update

pkg update

Install and configure NGINX

pkg install nginx

sysrc nginx_enable=YES

NGINX configuration - /usr/local/etc/nginx/nginx.conf

Web content location - /usr/local/www/nginx

Configuration of virtual hosts is documented at https://www.cyberciti.biz/faq/freebsd-nginx-namebased-virtual-hosting-configuration/

Config Example

    # m4k.dpasek.com

    server {

        listen       80;

        listen       443 ssl;

        server_name  m4k.dpasek.com;

        

        ssl_certificate      /usr/local/etc/letsencrypt/live/m4k.dpasek.com/fullchain.pem;

        ssl_certificate_key  /usr/local/etc/letsencrypt/live/m4k.dpasek.com/privkey.pem;

        

        ssl_session_cache    shared:SSL:1m;

        ssl_session_timeout  5m;

     

        ssl_ciphers  HIGH:!aNULL:!MD5;

        ssl_prefer_server_ciphers  on;

    

        location / {

            root   /home/dpasek/www/math4kids;

            index  index.html index.htm;

        }

    }

Other NGINX Resources

• Rewrite rules - https://www.nginx.com/blog/creating-nginx-rewrite-rules/
• rewrite ^(.*) https://www.example.com $1 permanent;

SSL Certificates with Letsencrypt.org

# Install certbot

pkg install py37-certbot

# Stop NGINX - this is needed to create new SSL certifiacate

service nginx stop

# Create new SSl Certificate

certbot certonly --standalone

or

certbot certonly --standalone -d example.com

or more domains

certbot certonly --standalone -d yourdomain.com -d www.yourdomain.com

# start NGINX

service nginx start

# SSL Certification renewal automation

put in /etc/periodic.conf

weekly_certbot_enable="YES"

weekly_certbot_service="nginx" # this will stop and start NGINX service during certification renewal

# for more info look at file /usr/local/etc/periodic/weekly/500.certbot-3.7 

# Add the script to restart NGINX in case of certificate renewal

cd /usr/local/etc/letsencrypt/renewal-hooks/deploy/

vi reload_nginx.sh

#!/bin/sh

service nginx reload

:q!

chmod 755 reload_nginx.sh